At Vishal Shop, we are committed to delivering your favorite kitchen and home essentials to your doorstep safely and on time. Here’s everything you need to know about our delivery process:

🚚 Shipping Coverage

We deliver across India, including metro cities, towns, and select rural areas.
Delivery to remote locations may take additional time.

⏱️ Delivery Timeline

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 5–7 business days

  • Remote Areas: 7–10 business days
    Note: Delivery times may vary based on product availability, courier delays, or unforeseen events.

💰 Shipping Charges

  • FREE Shipping on orders above ₹999

  • ₹49–₹99 shipping fee may apply on orders below ₹999 (based on weight and location)

📦 Order Processing

  • Orders are processed within 24–48 hours of payment confirmation.

  • You’ll receive a tracking ID and courier partner details once your order is dispatched.

🔍 Order Tracking

To track your order, use the “Track Your Order” link in your account dashboard or the tracking number sent to your email/SMS.

📦 Packaging & Safety

All products are packed securely to prevent damage during transit. Fragile items like glass cookware or kitchen appliances are double-checked and cushioned with extra care.

❗ Delivery Delays

While we strive to deliver on time, delays can occur due to:

  • Unforeseen weather conditions

  • Courier partner delays

  • Incorrect shipping address

In such cases, our customer support team will keep you informed and help resolve the issue quickly.

📞 Need Help?

If you have questions about your delivery or need support:

📧 Email: slvinternational@gmail.com
📞 Phone: 92900 08000
🕒 Customer Support Hours: Monday to Saturday, 11:00 AM – 10:00 PM